Wij gebruiken cookies om uw ervaring beter te maken. Om te voldoen aan de cookie wetgeving, vragen we uw toestemming om de cookies te plaatsen. Meer informatie.
As decided by the National Security Council, Argentor will be able to reopen on 11/05/2020. In order to make sure that this reopening runs as safely as possible for everybody we would like to ask you to take following measures and guidelines into account.
Plan your visit and the collection of your online order
A maximum of 10 people is allowed in our office at the same time. Please do not make your visit a family excursion and come alone! Groups and children will not be admitted in our office due to security measures.
To those who have placed an order before and during our closure and still have to pick it up in our office, we ask to remain patient. Our employees will contact you as soon as possible to schedule a date for the pick-up of your order. We kindly ask you to not come to our shop unless you have received a confirmation from us regarding about the date of collection.
Follow the instructions of our security guard
When entering our office, please wait until the security guard can help you. He will appoint you a seat in our waiting zone and assist you in taking a ticket at the kiosk.
Pay attention to your personal hygiene and the hygiene of the people around you
+ Disinfect your hands with the provided disinfecting gel upon entering our office,
+ Disinfect the surface at your counter with the provided disinfecting spray,
+ Throw used tissues in the provided bins,
+ Wear a face mask as much as possible in order to protect others around you.
Cash transactions are no longer possible for the time being
When selling to Argentor, the payment will be carried out by bank transfer, regardless of the amount to be paid. When buying from Argentor cash payments will neither be possible. If possible, place your order online and pay upfront by bank transfer. Paying by Bancontact/Mister Cash on the spot will be possible but take the limits of your debit card into account!
Availability gold bars and coins.
Gold bars from C.Hafner and Umicore are either in stock or expected soon! Also, all gold coins we offer are either in stock or in backorder at our suppliers. The estimated delivery delays are communicated per product on our webshop. Meanwhile, the selling premiums of the C.Hafner and Umicore gold bars are lowered again. Some international supply chains are, however, still experiencing difficulties due to several closures and transportation restrictions. Once the situation has fully returned to normal the selling premiums will do the same.
Keep in touch!
Even though we will be reachable again by telephone starting from 11/05/2020, we kindly ask you to send all your non-urgent questions and remarks by e-mail on firstname.lastname@example.org. Also, make sure to check our FAQ's! There you will find answers to all frequently asked questions. During office hours you can also contact our experts through the live chat.
Stay Healthy and take good care of your loved ones and yourself!
The Argentor team
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|